Shipping policy

At JB STOCKS, we're committed to getting your order to you as quickly and safely as possible.

Order Processing

• All orders are processed within 1–2 business days.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).

Shipping Time

We aim to deliver all orders within:

• 5–7 business days

Please note that shipping times are estimates and may vary slightly during holidays, peak seasons, or due to unforeseen courier delays.

Shipping Confirmation & Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email. If tracking is available for your shipment, your tracking number will be included so you can monitor your delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. JB STOCKS is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided at checkout.

Delayed or Lost Packages

While we work with trusted shipping partners, occasional delays may occur that are beyond our control. If your order hasn't arrived within the expected timeframe, please contact our support team, and we'll be happy to assist you.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through our Contact Us page or by email. Our team is always happy to help.